Controller: Strandpress Cleaners, Western Road 112, BN1 2AA Brighton, United Kingdom. Email: [email protected]. Phone: +44 1273 72 84 15.
We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The UK Information Commissioner’s Office (ICO) supervises compliance.
What we collect
- Contact details you provide (name, email, phone, message content) via our form, email, or phone.
- Ticket and order details needed to identify garments and arrange collection.
- Technical data that may arise from necessary cookies or server logs (for example IP address or browser type) when you visit the website.
Purposes and lawful bases
- Service delivery — to fulfil a contract or take steps at your request (UK GDPR Art. 6(1)(b)).
- Communication — to answer enquiries (Art. 6(1)(b) or (f)).
- Legal obligations — for example record-keeping where required (Art. 6(1)(c)).
- Legitimate interests — to keep the site secure and run the shop in a proportionate way (Art. 6(1)(f)).
- Consent — for non-essential cookies if you opt in (Art. 6(1)(a)).
Retention
Enquiry messages are kept only as long as needed to respond and follow up, then deleted or anonymised. Order records are kept for the period required by UK accounting and consumer rules, then erased or archived as required by law.
Sharing
We do not sell personal data. We may use IT or hosting providers acting as processors under written terms. International transfers occur only with appropriate safeguards where applicable.
Your rights
You may request access, rectification, erasure, restriction, or portability where applicable, and object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
You may lodge a complaint with the ICO: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF — ico.org.uk.
Contact
For privacy questions, email [email protected] or write to the address above.
Last updated: July 2026.